Privacy Policy

7 August 2023

Turnabout Games is a small business, and we are not lawyers, but we have tried in good faith to comply with the legal requirement to have a privacy policy, as communicated by the Information Commissioner’s Office (ICO). If you have any questions about our privacy policy, please contact us, and we will try to help.

Our contact details 

Name: Turnabout Games (Gorm Shackelford)

Address: 3 Elms Crescent, London, SW4 8QE, United Kingdom

Email address: gorm@turnaboutgames.com

The type of personal information we collect 

When you consent to cookies, we collect and process the following information:

  • User profiles for marketing (e.g., Google Analytics and Meta Pixel)

When you place an order, we collect and/or process the following information:

  • Names and addresses (e.g., email addresses)
  • Payment information (e.g., billing addresses and credit card numbers)
  • Order details (e.g., products ordered and amount spent)

How we get the personal information and why we have it

Most of the personal information we process is provided to us by you for one of the following reasons:

  • Placing an order
  • Subscribing to a newsletter
  • Consenting to cookies

We use your information to process your orders and send you marketing messages.

We may share your information with payment processing services (e.g., Square) and marketing services (e.g., we may share anonymised IP addresses with Google).

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent (e.g., to send you marketing messages). You are able to remove your consent at any time. You can do this by contacting us.

(b) Contractual obligation (e.g., to process your orders)

(c) Legitimate interest

We may pass your information to a third party (e.g., for marketing services). We do this only by using the tools that are supplied by these service providers (e.g., Google Analytics and Meta Pixel).

How we store your personal information

Your information is stored by our service providers (e.g., Google and Meta).

Your data protection rights

Under data protection law, you have rights. For more information, please see the ICO website. These rights may include:

Your right of access – You have the right to ask us for copies of your personal information. 

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

Please contact us if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, please contact us.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Scroll to Top